East Artisan pieces may be handmade, partly handmade, kiln-fired, hand-cut, decorated, or finished with natural materials, depending on the product. Gentle care helps preserve their surface, form, and quiet character.

General Care

• Wash by hand with mild soap and a soft sponge.
• Avoid sudden temperature changes, especially with ceramic, porcelain, glass, and teaware.
• Do not use abrasive pads, harsh cleaners, or metal tools on decorative surfaces.
• Dry carefully before storage, especially around lids, bases, and unglazed areas.

About Craft Variation

Subtle differences in glaze, color, shape, texture, brushwork, bubbles, or kiln effects can be normal craft or material characteristics. These small variations are not usually flaws when they match the product description and do not affect normal use.

When to Fale conosco

If an item arrives broken, visibly defective, or different from what you ordered, contact [email protected] within 30 days of delivery and include your order number and photos.